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In reservation tab you can manage reservations your customers made using the web site, or you can create new reservation using Administration panel. In the main view you can see a list of reservations with some of their main features and their current status.
Reservation status can be:
Pending – waiting for confirmation (payment of advance or similar). This status lasts for the number of days you set in setting panel. If the period for which the reservation is valid has passed (for example 7 days), the reservation will be stated as Expired (with a date when it expired).
Confirmed – reservation is confirmed
Cancelled – customer cancelled his reservation using his online profile or you cancelled it from admin panel. In this case the reservation is no longer shown on the front end calendar, but it can be reactivated from administration.
On reservation status change Koparent sends e-mail with specific text to the client depending on the status of the Reservation. E-mail templates can be modified from Koparent Settings.
For managing already made reservation, click on its title.
On the left side you can see some main Details of a reservation. All prices all already inputted, but you can change them if necessary. If you change total price, or the amount of advance, this numbers will also change in user’s profile, PDF tender and other locations. In Price Paid box you can sign in the amount of advance your guest paid you, for later management and total calculation. If you have enabled Paypal payment gateway or you have other payment gateway plugin installed. Here will be presented payment description if your Payment gateway have IPN (Instant Payment Notification) enabled.
You can also change reservation’s start and end date which will also be automatically shown on calendars. Notice that if you increase all decrease the number of days the price in brackets automatically changes and if your change is final and correct, you should change the values for price and advance as well.
Below Details you have Advert Calendar. The calendar shows your current state of reservations. Reservation you are working on is marked in red (default). Notice that if your system (for renting for example apartments or rooms) is counting nights, you can have arrivals and departures on the same day. For that reason, system doesn’t highlight the last day as booked on calendar, so that the next guest could book the same day the guest before checks out.
Publishing tab shows when the reservation was created and when it expires in case you don’t confirm it. With a click on Extend button the system adds another period which you set up in settings (14 days by default). Here you can also download PDF file with all the information about this reservation and publish or unpublish the reservation.
Reservation calculator lists out all items needed for the total calculation – price per night/day/week/sufrace according to certain date range and all additional costs, and also calculation for advance payment (if set up in Settings).
User info shows you all information about the person who submitted or created the reservation.